Description
The Systems Support Engineer provides first- and second-level support for Auto-IT’s business and customers, including user account management, incident and service request handling, web application and web service deployment, server and infrastructure administration, backup and antivirus monitoring, firewall configuration, and change management. The role requires systems-support experience, knowledge of Active Directory, IIS, backup and security systems, and ITIL practices, and reports to the Technical Services Manager. It operates on an Australian Eastern Time shift from 8:00 AM to 9:00 PM and includes medical coverage, a provident fund, bonuses, and other benefits.
