Description
VRC is hiring a Technical Support Analyst to develop, configure, maintain, support, and optimize end-user systems while maintaining security governance across Windows 11, Azure, Entra, and desktop applications. The role includes frontline helpdesk support, rotating on-call responsibilities, workstation maintenance, troubleshooting, service request management, documentation, and deployment of hardware and software. It is based in Milwaukee with possible periodic travel and requires 3–5 years of technical support or information systems experience, strong Microsoft systems experience, and familiarity with Microsoft Intune, Entra, hybrid environments, Office 365, and Azure. Benefits include medical, dental, vision, life, disability, health savings account, dependent care reimbursement, commuter benefits, a 401(k) match, and flexible work arrangements.
