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Technical Support Analyst (VIC) at Nexigen Digital

Department: Customer Service

Setup
On-site
Location
Victoria
Type
Full-time
Level
entry
Posted

Description

Nexigen Digital is hiring an entry-level Technical Support Specialist to monitor service alerts, diagnose domain-name issues, administer and troubleshoot Linux and cPanel servers, and assist customers through phone, live chat, and email. The role is permanent and full-time on a 24/7 rotating roster, with no prior experience required because comprehensive training is provided. Candidates should have a passion for technology, strong learning and problem-solving abilities, and attention to detail; experience with cPanel, domain names, DNS, FTP, SSH, email protocols, Linux, and VMware is regarded as highly beneficial. A National Police Check is required as a condition of employment.

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