Description
A Brazilian IT solutions integrator, IT Universe, is hiring for a technical support/access management role focused on logging incidents and service requests, resolving software and hardware support issues, managing user access, permissions, file server folders, and knowledge base documentation. The role requires completed or in-progress higher education related to IT, native Portuguese, intermediate English, at least 3 years of IT support experience, and good communication skills. Benefits include health and dental plans, wellness access, meal/transport benefits, pharmacy agreement, monthly feedback, development planning, training, and leadership development.
