Technical Support Assistant at GGRC

Department: Finance & Administration

Compensation

$53,481 – $64,177/yr

Setup: Hybrid
Location: San Francisco, California
Type: Full-time
Level: mid
Posted: Jan 14, 2026

Description

GGRC is hiring a Technical Support Assistant to provide frontline IT support focused on employee onboarding and offboarding, including account creation, device and software setup, access changes, file migrations, and equipment management. The role also delivers first-level help desk support, troubleshoots systems, documents requests, monitors operations, and participates in IT projects. It is a hybrid position based in the San Francisco office with home work and travel among San Francisco, San Mateo, and Marin Counties as needed. The position offers a starting salary of $53,481-$64,177 and medical, dental, vision, retirement, and paid-time-off benefits.

Required Skills

Troubleshooting
Microsoft 365
Intune
MDM administration
Customer service
IPv4 networking
Written communication

Additional Information

Minimum Education: Associate degree in a computer-related field, or two additional years of related work experience
Required Previous Experiences: At least 2 years of professional help desk support experience
Experience administering cloud applications such as Microsoft 365, Zoom, and DocuSign
Experience administering enterprise-level applications and hardware
Preferred Qualifications: Technology-related help desk experience
Translation Company Name: Golden Gate Regional Center

Benefits & perks

What are the benefits to working with GGRC?
We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage
10% employer contribution to a 403(b) retirement account to help you save for the future!
GENEROUS TIME OFF BENEFITS!!!
No really, we mean generous:
13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education
What makes GGRC so special?
GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.
GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, he
How to apply:
GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture w
Golden Gate Regional Center is an Equal Opportunity Employer.