Description
The Technical Support Associate provides deep technical customer support for Blink’s home security product suite, including home networking and mobile device configuration. The role involves resolving customer issues, documenting solutions, automating log analysis, recommending product improvements, and supporting critical launches and the Blink Subscription service. It requires at least two years of customer service experience, Microsoft Office experience, and fluent German, with a Sun-Sat schedule and virtual work locations in the United States.
