Description
iboss is seeking a Technical Support Associate for their second shift, operating between 11:30 AM and 8 PM GMT. The successful candidate will interact directly with enterprise customers to resolve technical support issues, troubleshoot complex network environments, and contribute to improving products and services. The role requires extensive knowledge of enterprise networks, systems, and cybersecurity, along with strong problem-solving and communication skills. Candidates should possess a Bachelor's degree in a technical field and 1-3 years of prior technical support experience.
