Description
The employer is hiring a Technical Support professional for a 6+ month contract in New York City, with onsite work five days per week in Manhattan and the Bronx and possible after-hours network-change work. The role responds to and resolves user technical issues, troubleshoots hardware and software, installs and maintains operating systems and applications, provides user guidance and training, documents IT procedures, and shares knowledge. Required qualifications include a bachelor’s degree, relevant IT certifications, strong problem-solving and communication skills, cabling knowledge, familiarity with Windows and macOS, hardware and networking knowledge, previous client experience with the customer over the past five years, five years of IT technical support experience, and two years of Google Suite experience. The position pays $20–$26 per hour on W2 without benefits and may be extended.
