Description
INDICO, a digital technology subsidiary of Telkomsel, seeks an IT Technical Support Specialist. The role involves providing first-line technical support, performing database queries using PostgreSQL or MySQL, diagnosing hardware/software issues, documenting resolutions, assisting with setup/configurations, managing IT asset inventory, collaborating with IT staff, conducting routine equipment maintenance, and offering user guidance/training. The ideal candidate will have a Bachelor's degree in IT or Computer Science, along with 1-2 years of experience in a helpdesk or technical support capacity.
