OCH Technologies is looking for a fully remote Technical Support professional to join their team. This role involves monitoring system health, resolving technical issues, maintaining documentation, and providing after-hours on-call support for an FAA program. The individual will be the primary point of contact for help desk requests, escalating issues as necessary, and contributing to continuous service improvement.
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federal agencies14 Pidgeon Hill Drive, Suite 420Sterling, VA 20165United States
OCH Technologies is a federal IT services company that delivers enterprise technical and management solutions to government clients. It modernizes federal systems through software development, systems modernization, cybersecurity, cloud engineering, and IT operations across 11 federal agencies.