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Technical Support at Our Game Studio

Setup
Hybrid
Location
Shanghai
Type
Full-time
Posted

Description

The Technical Support Engineer will provide advanced technical assistance to internal teams, external players, and partners, ensuring seamless operations and optimal gaming experiences. This role involves collaborating with cross-functional teams to resolve critical issues, deploying updates, troubleshooting network configurations, diagnosing complex technical problems related to game development, and acting as a primary incident responder. The engineer will also develop automation scripts to enhance efficiency.

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