Description
Moveworks, now integrated into ServiceNow after acquisition, seeks a highly motivated individual to join their Technical Support team. The role involves providing day-to-day technical support for a sophisticated AI-powered platform, focusing on troubleshooting issues related to AI responses, agentic workflows, and API integrations. The successful candidate will communicate complex AI/system behaviors to customers, identify root cause analyses, manage defect tracking, ensure timely resolutions, and contribute to knowledge base development.
