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Technical Support - Customer Care Specialist at UWorld

Location
Hyderabad, Telangana
Type
Full-time
Posted

Description

UWorld is seeking a Technical Support - Customer Care Specialist to act as the main contact for their end-users, primarily students and professionals preparing for high-stakes exams. This role involves resolving technical, billing/account, and product usability issues via email and phone, aiming for first-contact resolution. The specialist will require strong communication skills, teamwork, and a commitment to continuous improvement.

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