Description
iboss is seeking a Technical Support Engineer for their second shift in Orlando, Florida. This role involves direct interaction with enterprise customers to resolve technical support issues, troubleshoot complex problems using various tools like lab environments, and contribute to improving products and services. Candidates should possess extensive knowledge of enterprise networks, systems, and cybersecurity, with prior experience as a network engineer, system administrator, or security engineer being highly desirable. The position emphasizes problem-solving, customer satisfaction, and staying updated with evolving technology.
