Description
Futurex is hiring a Technical Support Engineer for its 2nd shift from 4:00 pm to 1:00 am CT. The hybrid role combines technical support, troubleshooting of hardware, software, and firmware, customer training, IT environment development, project management, documentation, and support for cryptographic security solutions. The position requires 3–5 years of related IT experience, a bachelor’s degree in cybersecurity or a related technical or business field, broad IT knowledge, and strong communication and problem-solving skills. Preferred qualifications include enterprise encryption, TCP/IP networking, multiple architectures, OpenSSL, Linux, scripting, and technical support or quality assurance experience. Benefits include health, dental, vision, life, and disability insurance, paid leave, retirement matching, and travel opportunities.
