Description
The client is seeking an experienced Technical Support Engineer to provide dependable technical support, troubleshoot customer systems, travel to customer sites, manage service-desk tickets, monitor environments, and install, configure, test, maintain, and repair IT equipment and software. The role also involves handling urgent remote and on-site incidents, escalating critical issues, maintaining records, and meeting service-level agreements. The position offers a salary of £30,000 to £40,000 per year based on experience and 40 days of annual leave.
