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Technical Support Engineer (AMER) at zerohash

Department: Operations

Setup
Remote
Location
Chicago, Illinois · New York, New York · +1
Type
Full-time
Level
mid
Posted

Description

zerohash is hiring a Technical Support Engineer to support its global digital asset and fiat value-transfer infrastructure. The role involves troubleshooting complex code and client integrations, collaborating with Engineering on bugs and product feedback, building internal tools and dashboards, creating monitoring and alerting systems, and supporting enterprise partners during critical incidents. Candidates need at least three years of technical client-facing support, solutions engineering, or software development experience, along with API, SQL, programming, and tooling knowledge. Benefits include healthcare, vision, and dental insurance for U.S. employees, equity, leave, and stipends.

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