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Technical Support Engineer at Arista Networks

Department: Customer SupportSeniority in posting: entry

Compensation

$71,000 – $126,000/yr

Setup
Hybrid
Location
Colorado
Type
Full-time
Level
senior
Posted

Description

Arista Networks is hiring a Technical Support Engineer to provide high-level customer support for its networking products. The role responds to customer inquiries, troubleshoots hardware and software issues, documents recurring problems, and collaborates with customer engineering, software, and hardware development teams. Candidates should have at least five years of TAC experience, strong Linux and shell-scripting skills, networking knowledge, cloud-service experience, REST API and JSON expertise, MySQL familiarity, and web-application debugging ability. The role requires a master’s degree in a technical field and offers a base pay range of $71,000 to $126,000, with medical, dental, and vision benefits for eligible employees.

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