Description
Axon is hiring a Technical Support Engineer to provide Level 1 and Level 2 support for Dedrone by Axon Airspace Security Solutions to customers and partners worldwide. The role involves troubleshooting hardware and software issues, configuring accounts and networks, managing customer systems, documenting knowledge, escalating unresolved issues, collaborating with engineering teams, and participating in on-call and weekend coverage. It is based in the Bucharest office on a hybrid schedule with onsite work Tuesday through Friday and remote work on Mondays.
