Description
Bertrandt is hiring a Technical Support Engineer to receive and process customer inquiries, troubleshoot technical issues, develop service proposals, follow up on field-service reports, identify spare parts, advise on discontinued components, coordinate with production and specialist departments, handle warranty inquiries, prepare maintenance contracts, maintain customer data, and participate in digitalization projects and the technical support hotline. The role requires technical training, several years of professional experience, field-service experience, electrical and mechanical knowledge, German and English skills, and offers permanent employment, flexible hours, pension and disability insurance, and bike leasing.
