Description
Blacksmith is hiring a Technical Support Engineer to work directly with customers and the pre-sales team on diagnosing and resolving complex technical issues across a highly technical CI and infrastructure platform. The role focuses on deep product understanding, reproducing and resolving issues with engineering, building automations and support processes, and feeding customer insights back into the company to improve the product and support function. The company offers medical, vision, and dental insurance, 401k match, unlimited PTO, equity, offsite, stock options, and parental leave.
