Description
Carbon Robotics is hiring a full-time Technical Support Engineer to serve as the first point of contact for inbound customer communications, troubleshoot proprietary laser-weeding equipment and systems, gather diagnostic information, support field engineers and sales personnel, contribute to documentation, and participate in on-call rotation. The role requires at least two years of remote or telephone customer-facing service and support, ticket management, complex instruction-following, relationship management, and hands-on Linux troubleshooting. Occasional travel may be required, and the position is based in the United States with medical, dental, vision, and other benefits.
