Description
Chemelex is seeking a Technical Customer Support Engineer to provide technical support for thermal products through phone, email, and online chat; process customer questions, quotes, complaints, and pre-design deliverables; troubleshoot installation and start-up issues; and create technical simulations. The role requires a bachelor’s or master’s engineering degree, at least one year of customer-service, supervisory, or related technical-engineering experience, architectural or engineering-drawing experience, and strong communication, computer, and problem-solving skills. Polish and English language proficiency, along with Microsoft Office, AutoCAD, Bluebeam, and PDF Foxit literacy, are required.
