Description
The role provides NI software, hardware, platform, system, automated test equipment, and distributed I/O support through digital channels, customer sites, and on-site field service. Responsibilities include troubleshooting, root-cause analysis, system recovery, preventive and corrective maintenance, deployment assistance, customer escalation management, training, knowledge management, and cross-functional collaboration across Emerson’s APAC organizations. The position requires substantial travel, up to 75%, and experience troubleshooting hardware, software, platforms, systems, or automated test equipment.
