Description
Entertainment Partners Canada is hiring a Technical Support Engineer to provide desk-side IT support to internal employees, including hardware and software troubleshooting, imaging, deployment, moves, printer configuration, asset management, end-user training, ticket routing, and basic system administration. The role also supports information security incidents, AV equipment, onboarding and offboarding, and training of new engineers. It requires a computer science or information systems diploma or degree, two years of equivalent experience, and extensive Windows, Active Directory, Exchange, and enterprise-environment knowledge; ITIL 4.0, call center, and MDT experience are preferred. The position offers a hybrid work environment and compensation of $55,000–$65,000 per year.
