Description
Exterro is hiring a Tier 1 Technical Support Engineer for its Professional Services team to provide client-facing support to internal and external customers, troubleshoot and resolve product issues, communicate with customers, document tickets, and gather feedback for product improvement. The role requires a bachelor’s degree, 1–3 years of application, IT, or technical support experience, a 6:00 AM–3:00 PM Eastern Time schedule, and a Public Trust security clearance. It is a remote-first position with a stated annual salary of $56,800–$65,000 and health insurance among the benefits.
