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Technical Support Engineer at Finastra

Setup
Remote, Hybrid
Type
Full-time

Description

As a Technical Support Engineer at Finastra, you will provide professional application and technical support to clients using Finastra Payment products. This includes triaging functional application and payment processing issues, executing escalation procedures, and collaborating with internal teams during project development and implementation. You will also manage cases through the entire lifecycle and maintain accurate updates in Salesforce CRM.

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