Finastra is seeking a Technical Support Engineer to provide professional application and technical support for their Payment products. The role involves triaging functional application issues, guiding customer utilization of payment systems, executing escalation procedures, and collaborating with internal teams during project involvement. The engineer will manage cases throughout their lifecycle, continuously monitoring and updating them in Salesforce CRM.
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financial services softwareLondon, England, GB
Finastra is one of the largest fintech companies in the world, offering the broadest portfolio of solutions for financial institutions of all sizes.
Who they serve
Finastra’s financial software serves banks, lenders, credit unions, and other financial institutions.