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Technical Support Engineer at Fortinet

Department: Service/Support

Language
Setup
Hybrid
Location
Sophia Antipolis, Provence-Alpes-Côte d'Azur · Frankfurt, Hesse
Type
Full-time
Level
senior
Posted

Description

Fortinet is hiring a Technical Support Engineer for its EMEA Technical Assistance Center. The role provides technical support to certified partners and customers, conducts real-time troubleshooting, reproduces issues in a laboratory, handles Level 2 escalations, and reports software or hardware issues to R&D. The position requires extensive networking and security experience, strong TCP/IP and routing knowledge, VPN and authentication expertise, Fortinet certification, scripting or automation knowledge, and a bachelor's degree in electrical engineering or computer science or equivalent experience.

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