Description
Fortinet is hiring a Senior Technical Support Specialist in Atlanta, Georgia, to provide technical support and escalation for Fortinet customers and partners. The role focuses on troubleshooting FortiGate and other security products, analyzing configurations and customer systems, recommending corrective actions, educating customers, reproducing environments in labs, managing technical cases, and coordinating with QA and development. Candidates need at least three years of technical support or system administration experience, strong networking and security knowledge, and the ability to work in the office three to five days per week.
