Description
Gallagher is hiring three Technical Support Engineers for its UK-based Technical Support team in Warwick. The role involves responding to customer and channel-partner support calls and emails, troubleshooting networking, device, software, and access control issues, documenting resolutions in CRM and knowledge-base systems, and collaborating with regional, product testing, and development teams. Candidates should have IT networking and device-troubleshooting knowledge, help-desk or technical-support experience, strong communication and problem-solving skills, and eligibility for SC Clearance; access-control-system knowledge is advantageous.
