Description
Gigs is hiring a Technical Support Engineer in its New York hub to serve as the technical anchor for support operations, resolve complex connectivity and API provisioning issues, troubleshoot network incidents, mentor Tier 1 support, document technical findings, and communicate root causes to customers and Engineering. The role requires 2–3 years of technical experience with customer-facing components, API debugging skills, strong problem-solving and communication abilities, and operational agility. Compensation is $150,000–$180,000 USD, with some remote work and occasional travel.
