Description
Gigs is hiring a Technical Support Engineer to serve as the technical anchor for support operations, resolving complex connectivity, provisioning, and API issues; troubleshooting network incidents; mentoring Tier 1 support; translating technical findings into customer communication and documentation; and advocating for product and engineering improvements. The role requires API debugging, network troubleshooting, strong communication, problem-solving, and operational agility, with regular time in a Gigs hub and occasional travel. Compensation is €70,000–€100,000 in the EU, with stock options and other benefits.
