Description
Glide is hiring two Technical Support Engineers to own production bugs and issues end to end for its banking platform. The role involves diagnosing ambiguous reports, using AI coding agents to propose fixes, reviewing and testing fixes, documenting root causes, and extending internal agent tooling. Candidates should have 2–6 years of production software experience, strong TypeScript skills, and the ability to work across React, Node, SQL, and third-party APIs. The position is hybrid in New York City, reports to the CTO, and offers a base salary of $120,000 to $140,000 plus equity and health, dental, and vision benefits.
