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Technical Support Engineer at HPE

Department: Professional Services & Consulting

Language
Setup
On-site
Location
Mexico City, Mexico City
Type
Full-time
Level
mid
Posted

Description

Hewlett Packard Enterprise is hiring a Technical Support Engineer for a hybrid role requiring approximately two days per week in an HPE office. The position resolves hardware and software issues for internal and external customers, provides telephone and e-support, documents cases, assists with customer visits and sales pursuit, and supports service-level agreements. Candidates need an IT, industrial engineering, or related degree, at least two years of relevant experience, knowledge of storage, servers, networking, and virtualization, and experience troubleshooting and providing remote support.

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