Description
The Technical Support Engineer will support Insight Software’s Equity Management platforms by analyzing data, managing files and databases, monitoring file feeds, troubleshooting client issues, documenting knowledgebase solutions, and escalating product defects to Engineering and Product teams. The role collaborates with internal teams to prioritize features for product releases and assists with customer inquiries, while requiring SQL, data management, file interfaces, database auditing, and strong communication skills. The position is based in the United States and pays $65,000 to $81,000 USD annually.
