Description
Intapp is hiring a Product Support Engineer for its Collaboration and Content product team. The role manages customer support requests, tracks issues in Microsoft Azure DevOps, trains first- and second-line support staff, covers EMEA customers, provides IT systems support, and maintains knowledge-base documentation. Candidates need technical support experience, Microsoft 365 knowledge, IT systems administration and ITIL knowledge, and experience with a service desk platform; Legal, Professional Services, or Enterprise Content Management experience is preferred.
