Description
JAMS is hiring a Technical Support Engineer to provide enterprise workload automation support, diagnose and resolve complex technical issues, support data migrations, collaborate with engineering and development teams, participate in on-call rotations, and automate routine tasks using PowerShell, Bash, and Python. The role requires at least four years of technical support experience, strong troubleshooting and scripting skills, knowledge of Windows and Linux, SQL, ticketing systems, and monitoring tools, and the ability to work Western, Mountain, or Central time zone hours. The position is 100% remote and includes competitive benefits, a 401(k) program with employer match, flexible paid time off, and paid holidays.
