Description
Kidde Global Solutions is hiring a Technical Support Engineer in Gdańsk, Poland to provide phone, email, ticketing-system, and on-site technical support for electronic security systems, including video surveillance, intrusion detection, and access control. The role handles and prioritizes customer requests, resolves software and hardware issues with cross-functional teams, maintains test equipment and product knowledge, develops technical documentation and knowledge bases, recommends products, validates solutions, supports customer visits and events, and conducts technical training. Relevant electronic security experience, IP networking, Microsoft Office, and Microsoft Windows knowledge are required or expected.
