Description
Megaport is hiring a Technical Support Engineer to serve as the first point of contact for customers, resolving technical, account, portal, and networking issues through phone, email, and live chat. The role requires at least three years of networking troubleshooting experience, an IT, networking, or related degree, strong customer service and English communication skills, and the ability to work independently with global teams. It is an office-based position in Sector 26, Gurgaon, Delhi, Gurugram, Haryana, with an 8.5-hour rotating shift schedule including weekends, public holidays, and night shifts, and includes family health insurance.
