Description
Mercado Livre is hiring an on-site Technical Support Engineer in Uberlândia, Minas Gerais, to provide in-person and remote technical support, diagnose and resolve hardware, software, network, and device incidents, and administer servers, networks, storage, monitoring systems, and logistics equipment. The role also covers deployments, configurations, preventive and corrective maintenance, asset management, documentation, and the use of artificial intelligence and automation tools. Candidates need a degree in information technology, engineering, systems, or a related field, more than five years of technical support and infrastructure administration experience, and expertise with Windows, ChromeOS, macOS, Active Directory, monitoring tools, network infrastructure, and related protocols.
