Description
Mercado Livre is hiring an on-site Technical Support Engineer in Cuiabá to provide in-person and remote technical support, diagnose and resolve hardware, software, network, and device incidents, and administer servers, networks, storage, monitoring, end devices, and mobile assets. The role also involves deployments, configurations, preventive and corrective maintenance, asset management, and the use of artificial intelligence and automation tools. Candidates need a degree in Information Technology, Engineering, Systems, or a related field, more than five years of technical support and infrastructure administration experience, and expertise with Windows, ChromeOS, macOS, Active Directory, monitoring tools, network infrastructure, and related protocols and methodologies.
