Description
Microsoft is hiring a Technical Support Engineer for its Customer Service & Support organization to investigate and resolve customer technical issues, collaborate across teams, contribute to product and process improvements, and build technical readiness. The role requires a bachelor's degree in computer science, information technology, or a related field, plus either 1+ years of relevant experience or 3+ years of experience, fluent Mandarin and English, and more than 3 years supporting SharePoint Server/SPO/Office/OneDrive. Exchange Server, Skype for Business, Teams, PowerShell, Java, C++, C#, and networking knowledge are preferred, and the position requires shift or on-duty availability and Microsoft security screening.
