Description
Microsoft is hiring a Technical Support Engineer for its Customer Service & Support organization to investigate and resolve customer technical issues, collaborate across teams, contribute to product and process improvements, and share knowledge. The role requires a bachelor's degree in computer science, information technology, or a related field, at least one year of relevant technical support, consulting, or information technology experience, fluent Mandarin and English, and availability for day and night/late-night shifts. Additional experience in customer support, cloud application development, or related areas is required, while experience with Azure services, containers, APIs, and other technologies is preferred.
