Description
NetApp Inc. is hiring a Technical Support Engineer to provide enterprise-level Tier II support for NetApp storage systems. The role involves diagnosing and troubleshooting software and hardware issues, supporting enterprise clients, resellers, and third-party support providers, escalating complex problems, collaborating with engineering and other teams, and delivering root-cause analyses across applications, operating systems, networks, and storage. The position requires strong troubleshooting, networking, authentication, and storage-system knowledge, along with 5–8 years of related experience and a B.E. or B.Tech degree in a relevant field.
