Description
NetFoundry is hiring a full-time, fully remote Technical Support Engineer in India to resolve customer service issues, support and improve customer experience, and troubleshoot and escalate network incidents. The role requires knowledge of WAN/LAN, software-defined networking, cloud networking across AWS, GCP, and Azure, security products, and cloud-native solutions, along with 0–2 years of relevant network operations and troubleshooting experience. The position is part of a globally distributed team and requires readiness for a 24/7/365 rotational-shift environment.
