Description
Nexthop AI is hiring a full-time Technical Support Engineer to provide timely customer support, troubleshoot complex networking and customer environments, collaborate with software and hardware engineering teams, track and resolve cases, and participate in an on-call rotation. The role requires a bachelor’s degree in a relevant technical field, at least five years of technical support experience, expertise in networking protocols and network operating systems, and significant experience in DevOps, network operations, or network engineering.
