Technical Support Engineer at NOCS

Compensation

$40 – $45/hr

Location: Herndon, Virginia
Type: Other
Level: mid
Posted: Aug 3, 2026

Description

The Specialist, Tech Support Engineer will investigate and resolve Tier II trouble tickets, escalate issues as needed, review system maintenance requests, track field maintenance operations, create system performance reports, support troubleshooting and test documentation, and contribute to trouble ticket system customization projects. The role supports a 24/7/365 facility, including after-hours, weekend, and holiday support, and is based onsite in Herndon, Virginia for 12+ months on a temporary-to-permanent basis at $40.00 to $45.00 per hour on W2.

Required Skills

Radio frequency systems
Technical troubleshooting
Unix/Linux
Time management
Problem-solving
Communication
Microsoft Office

Additional Information

Minimum Education: Bachelor’s degree with at least 4 years of relevant experience, or a graduate degree with at least 2 years of related experience, or 8 years of related experience in lieu of a degree.
Required Previous Experiences: At least 4 years of prior relevant experience with a bachelor’s degree
At least 2 years of prior related experience with a graduate degree
At least 8 years of prior related experience in lieu of a degree
Preferred Qualifications: Radio frequency and antenna systems background
Strong technical troubleshooting skills and familiarity with Unix or Linux
Strong time management skills
Strong analytical and problem-solving skills
Results-oriented ability to work in a fast-paced environment
Excellent English verbal and written communication skills
Competence with Microsoft Office programs
Translation Company Name: NOCS