Description
Nozomi Networks is hiring a Technical Support Engineer for its Delivery department to provide post-sales break-fix, consulting, and customer-facing support for OT and IoT cybersecurity products. The role involves resolving technical issues, collaborating with Product and Engineering teams, maintaining customer knowledge, reproducing issues in a lab, and supporting critical accounts. Candidates need experience in customer-facing technical support or systems engineering, network security, Unix systems, virtualization, scripting, API integrations, security appliances, information security, troubleshooting, English communication, FreeBSD, PostgreSQL, and ICS security projects, along with a bachelor’s degree or equivalent education, training, or experience.
