Description
Paxos is hiring a Technical Support Engineer to support brokerage clients and internal teams with trading, liquidity, asset movement, and trade execution issues. The role involves building and scaling support processes, automating repetitive workflows, collaborating with Solutions Engineering on enterprise client onboarding, investigating trade discrepancies, monitoring execution quality, and leading incident reviews. Candidates should have 2–3+ years of technical support or customer-facing engineering experience, strong troubleshooting and incident-management skills, and experience with brokerage or trading operations; blockchain, crypto, or digital asset platform experience is a bonus.
